Last updated: July 23, 2026
Bellavio ("we", "us", "our") operates the website bellavio.app (the "Service"). This Privacy Policy explains how we collect, use, and protect your information when you use the Service. By creating an account or using the Service, you agree to the practices described here.
Account information: your email address and a hashed password when you register, plus your name if you provide it. If you register or sign in with Google, Google shares the email address and profile information associated with your Google account with us. Content: the prompts, answers, and generated deliverables you create in projects. Billing information: when you make a purchase, our payment processor (powered by Wix) collects your payment details on its secure checkout page — including credit card or other supported payment methods, name, and billing address — and processes the transaction; we receive confirmation of the purchase, the buyer email, and the amount, but not your full card number.
The content you submit is processed by our AI providers to generate your deliverables. Do not submit information you would not want processed by an AI model. We do not use your project content to train models.
We share information with service providers that help us operate the Service: our payment processor (powered by Wix), Google (as a sign-in provider), email provider, AI model providers, and cloud infrastructure. These providers process data on our behalf under appropriate agreements. We may disclose information when required by law or to protect our rights.
We retain your account and project data for as long as your account is active. You may request deletion of your account and associated data at any time by contacting us. Some records may be retained as required by law or for legitimate business purposes such as billing records.
Depending on your jurisdiction (including under the GDPR and similar laws), you may have the right to access, correct, export, or delete your personal data, and to object to or restrict certain processing. To exercise these rights, contact us at hello@bellavio.app.
We use essential cookies to operate the Service and authenticate your session. We do not sell your data to third parties.
We use reasonable technical and organizational measures to protect your data, including encrypted transmission (TLS), access controls, and regular review of our systems. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
The Service is not intended for individuals under 16, and we do not knowingly collect their data.
We may update this policy from time to time. We will notify you of material changes by email or by posting a notice in the Service. Continued use after changes constitutes acceptance.
If you have questions about this Privacy Policy, contact us at hello@bellavio.app.
The Service is operated by Synterra AI GmbH, Zurich, Switzerland. Unique Enterprise Identification Number (UID): CHE-201.221.355. Bellavio is a product of Synterra AI GmbH.